Do I need a new number or call forwarding?
No. rooh answers on the number your customers already have. Your phone, or the small rooh fob paired with it, carries the call to rooh. Nothing is ported or forwarded.
Which languages does rooh speak?
English today. Hindi and Hinglish are being built next; founding customers will hear them first.
Which phones does it work with?
Android phones today.
Do website calls need the fob or the phone app?
No. A website call happens in the visitor's browser and rooh answers it from our servers, so nothing has to be connected. To take a website call yourself, or to have your team's phones ring first, you and your team just need the rooh app online.
What happens when I want to answer myself?
Set yourself to Available and calls ring you as normal. When rooh is on a call you can watch it live and take over with one tap.
Does the caller know it's an AI?
Yes. rooh introduces itself as an AI assistant. Recording is off by default.
What can rooh do on a call?
Answer questions from what you teach it about your business, take messages, book visits and appointments, remember the caller for next time, and hand you a summary with the next step.
Can I delete a customer's data?
Yes. Everything about one customer (calls, transcripts, messages and what rooh remembers) can be erased on request.